Privacy Policy

Last updated: October 10, 2026

This policy explains what data the Plantara app (“Plantara”, “the app”) collects, why, who receives it, and how you can control it. The app is published by Dostich Apps, based in Armenia.

1. Information We Collect

No account, name or email address is needed to use the app. The app signs you in anonymously. We collect:

Photos you choose to scan. When you take or pick a photo of a plant, it is uploaded to our server to identify the plant.
Identifiers. A random device identifier generated by the app, an anonymous user ID (Firebase and RevenueCat), and, with your permission on iOS (App Tracking Transparency) or according to your Android settings, the advertising identifier (IDFA / Google Advertising ID).
Technical data. App version, operating system version, platform, language, push-notification status and token, IP address, and the time of requests.
Usage data. Screens opened, scans made, buttons used, quiz answers and the install source (for example the Google Play install referrer and campaign parameters such as utm_*, al_click, gclid).
Diagnostics. Crash reports and app performance data (start-up time, network requests).
Purchases. Subscription status and purchase history, handled through the App Store or Google Play and RevenueCat. We never see your payment card.
Messages you send us through the in-app feedback form or email.

2. How We Use Information

To identify plants and generate plant descriptions and care recommendations (photos, plant names, selected language).
To run the app: scan limits, subscriptions, care reminders and push notifications.
To measure how the app is used and to fix crashes and performance problems.
To measure the effectiveness of our advertising (attribution) and, on Android, to show ads.
To prevent abuse and to answer your requests.

We do not use your photos for advertising or profiling, and we do not sell your photos.

3. Who Receives Data

We use service providers that process data on our behalf, and advertising and measurement providers:

Provider	Purpose	Data
Our server (plantara.craftorator.com)	Plant identification, care texts, scan limits	Photos, device identifier, technical data, usage data, IP address
Pl@ntNet (plant recognition service)	Identifying the plant in a photo	Photos
OpenAI	Generating plant descriptions and care text	Plant name, selected language and growing conditions (no photos)
Google Firebase (Authentication, Analytics, Crashlytics, Performance Monitoring, Cloud Messaging)	Anonymous sign-in, analytics, crash and performance reports, push notifications	Anonymous user ID, app instance ID, usage, diagnostics, push token, IP address
RevenueCat	Subscriptions and paywalls	Anonymous user ID, purchase history, install-source attributes
Yandex AppMetrica, Tenjin	Analytics and advertising attribution	Identifiers (including the advertising ID when allowed), usage and install-source data
Google AdMob (Android)	Showing ads	Advertising ID and device data
Apple App Store, Google Play	Payments and distribution	Purchase data under their own policies

Data sent to advertising and measurement providers may be used to track you across apps and websites of other companies. We do not sell personal data for money. We may disclose data when required by law.

4. Tracking and Advertising Choices

iOS: the app asks for permission through Apple’s App Tracking Transparency prompt. If you decline, the advertising identifier is not shared. You can change it at any time in Settings → Privacy & Security → Tracking.
Android: you can reset or delete your advertising ID and opt out of ads personalization in Settings → Google → Ads. In the EU/EEA and the UK we ask for consent for ads and measurement before using them.

5. Permissions

Camera and photo library: only when you choose to scan or pick a plant photo.
Notifications: only if you turn on care reminders or push messages. You can turn them off in the system settings.
Tracking (iOS): described in section 4.

6. Data Retention

We do not delete photos automatically: they stay on our server, linked to your device, until you ask us to delete them (see section 7). We use them to provide the service, for debugging and for abuse prevention. Technical and usage data are kept only as long as needed for the purposes described above. Analytics, crash and attribution data held by providers follow their own retention periods. Data stored on your device (history, settings) is removed when you uninstall the app.

7. Your Rights and Deleting Your Data

You can ask us to access, correct or delete the data linked to your device, and to stop its processing, by writing to support@dostich.com with the subject “Delete my data”. To find your records we may ask you for details that help identify your device in our logs, such as the app version and the time you used the app. We reply within 3 days and delete the photos and records linked to your device from our server. Data held by our providers can be deleted on request through us or directly with them. If you live in the EEA, the UK, Switzerland, California or another region with privacy laws, you also have the rights those laws give you, including the right to complain to your data protection authority.

8. Security and Transfers

Data is sent over encrypted connections (HTTPS). Our server is located in the United States, and we are based in Armenia, so your data may be transferred across borders. Our service providers may also process data in other countries, with appropriate safeguards where required.

9. Children's Privacy

The app is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe a child has provided data, contact us and we will delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The current version is always published on this page with its date.

11. Contact

If you have questions, contact us at: support@dostich.com